Recruitment
Who Are Mystery Employees?
Mystery Employees are specially chosen individuals who seamlessly integrate into your workforce, serving as your eyes and ears on the ground.
Their role involves evaluating every stage of the employee experience, from the application process to interviews, offering valuable insights into how your business operates behind the scenes.
They can even join your team as employees to assess the onboarding and induction process firsthand!
This innovative method ensures your HR policies and procedures not only comply with industry standards but also align with your company’s values, fostering engagement at every step of the journey.
Our Mystery Employees adapt to various roles within your organisation, providing a comprehensive perspective on your company culture and operational efficiency from job advertisements to training programs.
Procedure Compliance
Job Adverts
Candidate Experience
Enquiry Response
Follow Up
Application Process
Interview Process
Onboarding & Next Steps
Engagement
Flexible Solutions
What Is Recruitment Mystery Shopping ?
Our customised Employee Experience programs are designed to provide a comprehensive overview of your internal operations, covering everything from the application process to employee induction, training, and beyond.
By working closely with your HR team, we pinpoint areas for improvement and promote best practices that cultivate a positive and thriving workplace culture.
How Does it Work?
So, how does it work?
We place our Mystery Employees in different areas of your organisation to simulate various scenarios and evaluate the effectiveness of your HR policies.
From applying for a job to onboarding and participating in training, our assessors carefully document their experiences step by step.
Using a mix of discreet observations and advanced technology, we ensure the feedback you receive is precise, reliable, and actionable.
This process enables us to collect in-depth data, which is then analysed to provide you with a comprehensive report, complete with recommendations for improvement.
Enquiry response times
Enquiry Experience
Drive Positive Behaviours
Information Provided
Opportunities Available
Candidate Journey
POS and Marketing Materials
Benchmarking Against Competitors
Compliance Audits
What Are The Benefits of Mystery Employees?
By investing in our Employee Experience Mystery Shopping service, your organization gains a versatile evaluation tool designed to refine your business strategy and elevate team performance.
Key advantages of embedding mystery shoppers within your workforce include:
- Tailored employee experience improvement programmes.
- Detailed analysis of recruitment, onboarding, and training processes.
- Evaluation of workplace culture and employee satisfaction.
- Identification of strengths and improvement areas within HR.
- Enhanced employee retention strategies.
- Support in building a constructive and productive work environment.
Commence Your Recruitment Quality Evaluation Initiative Without Delay.
FIND OUT MORE
Request Information
If you’re ready to enhance your business’s success and service, simply share a few details about your goals, and we’ll get back to you to help you achieve them!
HBH Woolacotts
Address
Main Office
Contact Us
Phone : 01-8187033
Mobile : 087-2371256
enquiries@mystery-metrics-com